City of Kitchener

Contact Information

 In person

Kitchener City Hall is located at 200 King Street West.
Regular office hours are 8:30 a.m. to 5 p.m., Monday to Friday.

Visit the City of Kitchener's Welcome Centre on the first floor of City Hall.
We'd be happy to assist you in finding the information and support you need.


City of Kitchener Corporate Contact Centre


TTY is a telephone system for deaf and hard of hearing callers


Click here to send us an email


Connect with us on Facebook, Twitter, Flickr and YouTube. Learn more about the City of Kitchener and its social media usage.

Mobile App

 Connect with Kitchener, anytime, anywhere with Pingstreet, our mobile app.


City of Kitchener
PO Box 1118
Kitchener, ON
Canada, N2G 4G7


For more specific contact details, visit:

For divisional contact details, visit:

  • Office of the chief administrator

    (community services department, finance and corporate services department, infrastructure services department, communications and customer service, economic development, office of the mayor and council, strategic planning)

  • Community services
    (building, bylaw enforcement, community programs and services, enterprise, fire, planning)

  • Finance and corporate services 

    (accounting, financial planning, human resources, information technology, internal audit, legal services, legislated services, revenue, supply services)

  • Infrastructure services department
    (asset management, engineering, facilities management, fleet, operations, Kitchener Utilities)