City of Kitchener
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Contact(s)

City of Kitchener

PO Box 1118
200 King Street West
Kitchener, Ontario
Canada N2G 4G7

Phone: 519-741-2529

TTY: 1-866-969-9994


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Connect with Kitchener your way

You can get the answers you need - anytime, anywhere - in the way that's most convenient for you.  

Online

You can submit a compliment or complaint online. 

 Social

Connect with us on FacebookTwitterFlickr and YouTubeLearn more about the City of Kitchener and its social media usage.

 In person

Kitchener City Hall is located at 200 King Street West. 
Regular office hours are 8:30 a.m. to 5 p.m., Monday to Friday.

Visit the City of Kitchener's Welcome Centre on the first floor of City Hall.
We'd be happy to assist you in finding the information and support you need.

 Phone

City of Kitchener Corporate Contact Centre open 24/7
519-741-2345

 TTY

TTY is a telephone system for deaf and hard of hearing callers
1-866-969-9994

Mobile App 

 Connect with Kitchener, anytime, anywhere with Pingstreet, our mobile app.

Email 

Click here to send us an email

 Mail

City of Kitchener
PO Box 1118
Kitchener, ON
Canada, N2G 4G7

 

For more specific contact details, visit:

For divisional contact details, visit:

  • Office of the chief administrator

    (community services department, finance and corporate services department, infrastructure services department, communications and customer service, economic development, office of the mayor and council, strategic planning)

  • Community services
    (building, bylaw enforcement, community programs and services, enterprise, fire, planning)

  • Finance and corporate services 

    (accounting, financial planning, human resources, information technology, internal audit, legal services, legislated services, revenue, supply services)

  • Infrastructure services department
    (asset management, engineering, facilities management, fleet, operations, Kitchener Utilities)